Warranty period

Ningbo Sa Ke Automatic Door Technology Co., Ltd. commitment equipment warranty period: five years, after the warranty period, to provide life-long service.
Since the date of acceptance, under normal use, the product has quality problems and damage (except for man-made and force majeure factors), two years three guarantees, five years free warranty.
Under normal use, the product quality problems and damage (except for man-made and force majeure factors), free maintenance.

Promise Response Time

In case of failure, professional personnel shall respond within 10 minutes, arrive at the scene within 30 minutes, send professional personnel to the scene for maintenance, and eliminate the fault within 2 hours. If the fault cannot be eliminated within 4 hours, we will provide replacement service, which will not affect the use of the purchasing unit.

Quality Assurance

The goods are regular and qualified products, and the quality meets the relevant national standards. We shall provide the qualification certification materials of the relevant goods when supplying the goods. During the construction, the construction shall be strictly in accordance with the relevant national specifications to achieve excellent construction quality.

We guarantee that the goods are brand new, unused and manufactured with first-class workmanship and the best materials. and fully comply with the quality, specifications and performance requirements stipulated in the contract. We guarantee that the goods supplied have satisfactory performance during their service life after correct installation, normal operation and maintenance. During the quality assurance period of the goods, be responsible for any deficiencies or failures due to defects in design, workmanship or materials.

after-sales service system

In line with the belief of "survive by quality and develop by service map", the company requires to provide all-round services for customers in pre-sale, in-sale and after-sale services, and guarantees that when users use goods or any part of goods in the People's Republic of China, they will not be accused of infringement of patent rights, trademark rights or other intellectual property rights by a third party. If any third party makes an accusation, our company will negotiate with them, and bear all legal liabilities, costs and consequences that may occur, and compensate the bidding company and users for their losses.